Warranty details and terms

  • Each brand's warranty period and warranty registration method will be different, please contact the service department for more information.

Warranty coverage limitations:

The warranty does not cover any of the following:

  • Routine inspections, adjustments or modifications of any kind.
  • Speaker box, dust-proof grille, connecting wires and any outer surface of the case.
  • Damage caused by incorrect operation, negligent use, accidents, insects, natural disasters
  • Damage caused by improper installation, alteration, modification or disassembly by the customer or unauthorized agents.
  • Damage caused by neglect, misuse, improper care and improper use of this product.
  • The product serial number has been deleted, altered, damaged or defaced.
  • Mechanical operation failure due to abnormal voltage
  • This warranty applies to equipment used at mains voltage in China, Hong Kong and Macau.
  • This warranty does not apply to products used for commercial purposes
  • The company will not be responsible for any direct or indirect losses caused by equipment damage.
  • Warranty only applies to Hong Kong.
HiViHK.COM reserves the right to change the terms and conditions of the warranty without prior notice. In case of any dispute, HiViHK.COM reserves the right of final decision.


Inquiry hotline

Phone: +852 2361 6176
Email: info@hivihk.com